At Lawmatics, safeguarding your data and account integrity is paramount. In line with our commitment to ensuring the highest level of security for our users, we require all Lawmatics account holders to set up Multi-Factor Authentication (MFA). MFA adds an additional layer of protection beyond your password, significantly reducing the risk of unauthorized access to your account, and is a mandatory security measure for all users.
What to Expect with Multi-Factor Authentication (MFA)
When you log in to your Lawmatics account for the first time after MFA enforcement, you will encounter an additional authentication step. This step is designed to verify your identity and ensure the security of your account. Here are the options that you will see available:
Notification via Authentication App:
If you've chosen to use an authentication app such as Auth0 Guardian App or Google Authenticator, you will receive a notification on your device prompting you to approve the login attempt. Simply review the notification and follow the prompts to authenticate securely.
SMS Verification:
If you've opted to receive MFA codes via SMS, you will receive a text message containing a verification code to your registered phone number. Enter this code when prompted during the login process to complete authentication.
Security Key:
Users who have configured a security key for MFA will be prompted to insert their key into the appropriate device port and press a button to authenticate
Important: Secure Your Recovery Code
Regardless of the MFA method you choose, Lawmatics will provide you with a recovery code when first setting up MFA. This code is crucial for regaining access to your account in case you are unable to use your preferred method of authentication. We strongly advise you to save this recovery code in a secure location to ensure that you can always access your account, even if you're disconnected from your primary MFA method.
Understanding Lawmatics Account Sharing Policies and MFA Options
Overview
Lawmatics prioritizes user security and individual accountability for access credentials. This article explains the policies regarding account sharing and multi-factor authentication (MFA) options on the platform.
Prohibition on Account Sharing
Lawmatics enforces a strict policy prohibiting the sharing of user accounts. Every individual user must have their own unique credentials. Sharing accounts can compromise the system's security and lead to functionality issues.
Why Is Account Sharing Prohibited?
Does This Apply to Admin Accounts?
Yes, administrators must also have their own individual accounts and credentials—shared admin accounts are not permitted. This ensures uniform adherence to security policies across all user types.
Multi-Factor Authentication (MFA) in Lawmatics
MFA is a vital security feature that enhances protection for your account. Lawmatics supports the following methods:
What About Email for MFA?
Lawmatics does not support sending MFA codes via email. Instead, the platform focuses on more secure methods like mobile authenticator apps and SMS to ensure the integrity of user access.
Conclusion
To maintain security and provide optimal functionality, Lawmatics requires that all users, including administrators, operate with their own unique accounts and credentials. The use of MFA further supports this security-first approach by adding an extra layer of protection. For further assistance with account setup or MFA configuration, feel free to consult the Lawmatics Help Center or contact customer support.
FAQ
Why doesn't Lawmatics offer MFA through email?
Email-based MFA can be unreliable due to its susceptibility to phishing attacks, account compromise, and lack of device independence. For optimal security, email-based MFA is not offered, and we require the use of more secure MFA methods.