LMPay Registration

LMPay is the native Lawmatics payment solution. Use it to collect payments such as consultation fees, retainers, etc. This payment solution differs from our full Time & Billing solution, which you can learn about here. The Time & Billing feature is necessary if you would like to track time and expenses, as well as automate payment invoices.

LMPay Version 2 

As of 9/24/24 all firms registering for LMPay will be on Version 2. LMPay Version 2 is an updated version of our payment processing solution, building upon the features of LMPay Version 1 just with some improvements! 

Registering for LMPay Version 2:

To get started with the registration, go to your settings page and select LMPay from the left sidebar menu and select the "Register Firm" button.

A layer will slide out from the right to submit the LMPay application. Fill out each of the necessary steps at your convenience. Once you have finished all steps, application approval typically takes 24-48 hours.

Once your application has been submitted, you’ll be able to track its status directly on the same page you started the registration on! Application approval typically takes 24-48 hours.

Important: If a Trust Account is needed after the original application is approved, the firm must provide us with a voided check and a signed bank letter.

Processing Fees & Supported Card Types

LMPay Version 2 requires no additional monthly fee or subscription. ACH payments are free, and the following processing fees apply for debit and credit card transactions:

• Non-AMEX Cards: 2.95%
• AMEX Cards: 3.25%

Fees are generally collected on the 2nd or 3rd of each month, though this may be delayed if the date falls on a weekend or holiday.

LMPay Version 2 supports the following card types:

• MasterCard
• Visa
• American Express
• Discover
• JCB
• Diners Club

Transaction and Funding Information

This section covers the key details on transaction processing times, refund availability, and dispute handling for LMPay Version 2.

Funding Timelines

• Credit Card Transactions: Typically funded within 2 business days.
• Standard ACH Transactions: Deposited within 3–5 business days.
• Same Day ACH Transactions: Funded on the same day or the next morning, depending on submission time.

Refunds

• Credit and Debit Card Refunds: Processed and available within 2 business days.
• ACH Refunds: Available within 3–5 business days.

Disputes & Clawbacks

LMPay manages the following automated debits on behalf of firms:

• Monthly Fees: Deducted from the operating account.
• Firm-Issued Refunds: Processed directly by LMPay.
• Chargebacks: Payments disputed by clients will be charged back at a rate of $25 per chargeback, debited from the operating account.
• ACH Returns: If an ACH payment is provisionally credited to the firm’s account but fails on the client’s end, the amount will be debited from the firm’s account.

Serving Limitations

International Serving Limitations

• Location Requirement: Merchants must have a physical location in the United States, Canada, or U.S.-based territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands) for application approval.
• Payment Collection: Merchants can collect credit card payments globally if processed via one of the accepted card brands listed above.
• ACH Transactions: Only accepted for U.S.-based banks with U.S. routing numbers.

Practice Area Serving Limitations

• Firms primarily serving the cannabis industry or cannabis-related clients are excluded (in both the U.S. and Canada).
• Immigration consultants not owned by a licensed attorney are excluded in Canada.

LMPay Version 1

LMPay Version 1 provides a similar payment processing solution to Version 2, but with a different fee structure. ACH payments are still free, but there are variations in the transaction fees for debit and credit card payments. You can find the detailed fee information for Version 1 below:

• Non-AMEX: 2.95% + 10 cents
• AMEX: 3.45% + 10 cents