June 20, 2025
Email Signature Attachment
A new checkbox option is available to automatically attach user's signatures to emails sent from confirmations, reminders, and other email types throughout Lawmatics. When enabled, the system will recognize the user the email is sending from and automatically insert their signature into the email, removing the need to manually add signatures each time.
Select Email Folder While Creating or Editing an Email
You can now select which folder your email belongs in directly while creating or editing the email, rather than having to assign it separately from the Emails table. This makes organizing and managing your emails faster and easier.
June 13, 2025
Maximum Gap for "Any Host Available" Booking Forms
We've introduced a new setting called "Maximum Gap Enabled" for firms utilizing the "Any Host Available" booking feature. When enabled, this option ensures fairer appointment distribution by temporarily removing a host from the booking form if they have three more scheduled appointments than other available hosts. Once other hosts have caught up, the temporarily removed host will become available again.
Fixes
Required True/False toggle fields, when unanswered (null state), were incorrectly triggering conditional logic fields to appear on forms even though no selection had been made. This issue has been resolved.
May 23, 2025
Appointment Host Selection Improvement
We've improved appointment scheduling for scenarios with multiple hosts on a booking form using the setting of "any host available." Now, when hosts have overlapping availability, the system will automatically select the host with the fewest scheduled appointments of that type per form. This ensures appointments are evenly and fairly distributed among your hosts.
Reminders Now Exclusively Managed on the Reminders Page
Previously, reminders could be created individually from their respective pages, such as within documents, forms, or settings. To streamline your workflow and improve consistency, we've migrated all reminder functionality to the dedicated Reminders page. You will no longer see reminder options on individual documents, forms, or settings pages. Moving forward, please use the centralized Reminders page for creating and managing all your reminders.
May 16, 2025
New Email Experience
We've simplified your email experience by bringing all emails into a single "Emails" page under the Marketing side navigation, removing separate tabs for "Email Templates" and "Email Sends." You can now easily create, manage, duplicate, and associate emails with forms, documents, or file requests—all from one centralized location. To learn more you can visit our help article here.
Fixes
When using a payment gateway in a form, the selected activity type and invoice type were not correctly saving and populating on the form. This prevented automations from triggering upon invoice payment, due to the missing invoice type. This issue has been resolved.
Document expiration emails were incorrectly sending at midnight on the day the signature was due, instead of the specific expiration time set for the document. This issue has been resolved.
May 9, 2025
Surcharging for Time & Billing
We've added a new optional 3% surcharging feature for firms using our Time & Billing functionality. You can now set a default preference on your Invoices settings page, and you'll also have the ability to enable or disable surcharging on a per-invoice basis.
For more details on how to use this feature, please visit our Surcharging Help Article.
Fixes
For CallRail agencies connecting to Lawmatics, marketing sources were incorrectly displaying all phone numbers in the agency account instead of just the firm's own numbers. This issue has been resolved.
Appointment merge fields were not populating correctly in HTML emails and displayed the merge field code instead of the appointment information. This issue has been resolved.
May 2, 2025
Invoice Forwarding Improvements
We've improved the invoice forwarding process. Now, when an old invoice is forwarded to a new invoices, the outstanding balance is automatically moved to the new invoice, and all future transactions will be recorded on this new invoice rather than on previous invoices.
Note for QuickBooks Integration Users:
This update introduces an additional field that must be mapped to QuickBooks. To complete this setup, please visit your QuickBooks Integration page.
Fixes
Tasks with a due date set for a specific time were not respecting the selected timezone. This issue has been resolved.
The "Send Scheduled Email" button was unresponsive when selected. This issue has been resolved.
Documents shared to the client portal were not appearing in the portal. This issue has been resolved.
The "Cost Per Lead" and "Cost Per Client" panels on custom dashboards were incorrectly showing $0.00. This issue has been resolved.
April 25, 2025
Fixes
All-day appointments were not displaying correctly in the calendar's "Day" view. This issue has been resolved.
Forms sent through an automation were missing the "Resubmit to New/Existing Matter" button on the matter activity timeline. This issue has been resolved.
Automations triggered by "Form Filled (on every submission)" were running even when the specified "and" conditions were not met. This issue has been resolved.
April 18, 2025
Round Robin Updates
We've improved our round-robin scheduling feature to ensure appointments are distributed more evenly among your users, by selecting the user with the fewest scheduled appointments of that type. To learn more about how round-robin scheduling works, you can find our help article here.
Automation Update: Default to Non-Billable Time Entries
We've added a new field to the "Change Attributes" automation action: "Default to non-billable time entries." This feature allows you to automatically default a matter's time entries as non-billable when using the Change Attributes action item, saving you time and ensuring accuracy in your billing processes.
Fixes
Reports were not exporting with the correct number of results. This issue has been resolved.
Signed e-signature document names were not updating correctly, causing the title to show as partially signed. This issue has been resolved.