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Receiving MMS
Updated over a week ago

With our MMS add-on, you can now receive multimedia messages from your matters directly in Lawmatics. For $25 per month, you’ll have the ability to receive 1,000 MMS messages, allowing your clients to send images and other media via text. This makes it easier to collect important files and visuals directly within Lawmatics.

Where MMS Messages Appear

  • Uploaded as a file on the matter

  • In the text message thread on the matter and in the Message Center

  • On the matter’s Activity Timeline

Supported File Types

File Type

Accepted?

Notes

Images (JPEG, PNG, etc.)

✅ Yes

Resolution may be slightly reduced upon upload.

Live Photos (iPhone)

✅ Yes

Converted to JPEG format.

GIFs (From iPhone, Internet, etc.)

✅ Yes

GIF will be received, and depending on sender may automatically play.

Videos (MP4, MOV, etc.)

⚠️ Limited Support

Videos will be compressed, which may result in lower quality.

PDF Documents

⚠️ Dependent on Sender

Some carriers support sending PDFs via MMS, but others block them.

DOCX, XLSX Files

⚠️ Dependent on Sender

Some carriers support sending other file types via MMS, but others block them.

Multiple File Types in One Message

⚠️ Dependent on Sender

Sending a mix of images, videos, and GIFs may cause delivery failure but is dependent on cellphone carriers outside of Lawmatics.

If you are interested in turning on MMS for your firm, please submit the form linked here.


FAQs

Can I send MMS back to my client?

No, this feature is currently only for receiving MMS from matters.

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