Welcome to Lawmatics! Whether you’re a new customer or a new user joining an existing account, this guide will help you get oriented, set up, and confident in the platform from day one.
We’ve organized this into easy sections with direct links to the tools, help articles, and webinars you’ll want to explore.
🔧 Fundamentals & Account Setup
Before diving into your CRM or automations, take a few minutes to configure your personal user settings and connect your calendar and email.
Lawmatics Fundamentals Deep Dive
A comprehensive blog post walking through everything you need to know for a strong start.User Settings Overview
Customize your profile, connect your email and calendar, and set notification preferences to stay in sync with your team and clients.
👥 CRM (Contacts & Matters)
The CRM is the core of Lawmatics, where you manage all your clients (contacts) and their legal matters. Understanding this structure is key to organizing your firm’s data effectively.
What’s the Difference Between Contacts and Matters?
Learn how Lawmatics handles both people and their legal issues.
⚙️ Pipelines
Pipelines visually represent your intake or case workflow, so you can manage where each lead or case stands and what comes next.
Pipeline Help Article
Track your leads and matters through each stage of your intake process.
📅 Appointments & Events
Event Management Help Article
Manage internal and external appointments and events.
📣 Marketing
Use marketing tools to automate outreach, build email campaigns, and segment your contacts. This is where client communication becomes streamlined and scalable.
View Automations
Automate tasks, follow-ups, emails, and more.Automation Help Article
Learn how to build automations with triggers and timing.
📊 Insights & Reporting
Use Insights to track performance, measure conversion rates, and visualize firm growth. This data helps you optimize your workflows and marketing ROI.
🧰 Assets & Templates
Assets are your reusable tools—everything from custom forms and email templates to automated documents and booking forms.